- Check-in: On your arrival day, your room will be ready for you from 2:00 PM. Check-in is available until 6:00 PM. If you expect to arrive later, please let us know, and we will do our best to find a solution for you.
- Check-out: On the day of departure, please return your room key to us by 11:00 AM.
- Wellness Area: Our spa facilities are open daily from 2:00 PM to 6:00 PM.
- Cancellation Policy: Cancellations are free of charge up to 20 days before arrival.
- For cancellations made between 8 and 15 days prior to arrival, 50% of the total price will be charged.
- For cancellations within 7 days of arrival, as well as late arrivals or early departures, the full amount will be charged, minus a 20% discount for services not rendered.
- If no cancellation is made (no-show), the total amount is due. If we are able to re-let the room at short notice, those days will not be charged. In the event of serious unforeseen circumstances, we are happy to discuss a special arrangement.
- Travel Insurance: Because life doesn’t always go as planned, we recommend taking out travel cancellation insurance.
- Dogs: You are more than welcome to bring your four-legged friend. We charge €25 per day for dogs.
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